What is SHIIP?


The Shared Health Integrated Information Portal (SHIIP) project is a central component of the South East Local Health Integration Network’s (LHIN) Health Links Information Management Strategy. The South East LHIN sponsored the development of the SHIIP solution to support the delivery of collaborative, coordinated care to complex and high-needs patients (the cost of whose care consumes a substantial portion of provincial health care budgets). With SHIIP, health care providers have timely access to information on patient encounters as well as to a shared electronic coordinated care plan to support their patients’ health care needs, goals and outcomes. A core delivery of SHIIP is the ability to identify complex patients based on the Ministry of Health and Long-Term Care’s definition in addition to the generation of risk scores that indicate the risk of future hospitalization and hospital readmission.


The South East LHIN works collaboratively with the Kingston, Frontenac and Lennox & Addington (KFL&A) Public Health Unit for ongoing development and implementation of the SHIIP solution. This collaboration has benefited from the inclusion of technology components that the KFL&A Public Health Unit had previously developed to support other health information management initiatives. Kingston Health Sciences Centre (KHSC) hosts and acts as the Health Information Network Provider (HINP) for the solution to its participants. The development, implementation and operation of the SHIIP solution are governed by the South East LHIN and its regional partners.

Benefiting Health Care

The use of SHIIP provides many benefits to the different stakeholders within Health Care.

For patients it means:

  • Greater confidence that your care team is informed of the care you receive from other providers
  • Decreased need for patients to repeat information
  • Improved coordinated care planning
  • Comprehensive information available at point of care

For providers it means:

  • Greater access to information from multiple sources
  • Greater sense of collaboration on the Health Links Coordinated Care Plan
  • More timely access to information
  • Greater support for clinical decision making
  • Sharing of key clinical information with care providers
  • Simplified information collection and care overview

For the health care system it means:

  • Improved patient experience in the health care system
  • Improved flow of information between providers
  • Decreased utilization of hospital resources

SHIIP can provide a longitudinal view of the patient’s journey through the health care system, but overlays analytics to provide information on the impact to the patients’ clinical journey.

Looking Ahead

SHIIP aims to integrate with other regional / provincial health information management initiatives. The goals of SHIIP are both to promote a focus on the patient journey through our health care system, and also to provide health service providers with data that can be used for planning and system management purposes. The SHIIP project team works with eHealth as well as other provincial organizations to ensure alignment with other digital health assets.