SHIIP Dashboards

SHIIP has the ability to show four distinct dashboards; Acute Care, Indicators, Care Coordination, and Health Links. Each dashboard provides real-time metrics that help you assess your patients. Any aggregated values can be drilled down to see the patients or episodes (visits) that contributed to the value.

Note: Depending on your account’s permission set, you may not be able to view any or all of the SHIIP dashboards. If you have any questions regarding your permissions, please contact us.

The Acute Care Dashboard

The Acute Care dashboard contains metrics associated with hospital activity, specifically; inpatient, emergency department, and combined. Metrics are broken down into four values:

  • Count of patients
  • Percent of total patients
  • Count of episodes
  • Percent of total episodes

The above values are available for the following metrics:

Combined Activity

  • Total counts
  • Complex patients
  • With an active CCP
  • Discharged to home with care supports
  • Discharged to home without care supports
  • Palliative

Inpatient Activity

  • Ambulatory Care Sensitive Conditions *
  • Intensive Care Unit
  • Acute and ALC stay (includes average length of stay and percent of total days)
  • Acute stay (includes average length of stay and percent of total days)
  • ALC stay (includes average length of stay and percent of total days)

Emergency Department Activity

  • Visits manageable elsewhere *
  • 30 day repeat visits (total)
  • 30 day repeat visits (mental health)
  • 30 day repeat visits (substance abuse)
  • Visits with CTAS 1 to 2
  • Visits with CTAS 3
  • Visits with CTAS 4 to 5
  • Admitted as inpatient

 

The Indicators Dashboard

The Indicators dashboard provides a visualization of your patients’ acute care activity. It contains several key indicators that can be used to identify trends:

  • Readmissions within the past year (both 7-day and 30-day)
  • Low acuity visits (1 months, 6 months, and 12 months)
  • Complex patients
  • Complex patients with a Coordinated Care Plan
  • CTAS chart (number of visits by time of day)
  • HARP score trends (1 month, 6 months, 12 months)
  • LACE score trends (1 month, 6 months, 12 months)

 

The Care Coordination Dashboard

The Care Coordination dashboard contains four sections:

Created Care Plans

  • Coordinated care plans with an ‘Active’ status
  • Coordinated care plans with an ‘Inactive – Declined’ status
  • Coordinated care plans with an ‘Inactive – Deceased’ status
  • Coordinated care plans with an ‘Inactive – Moved’ status

Patients Contacted for Care Coordination

  • Patients contacted for care coordination
  • Patients not providing a response
  • Patients that met criteria and are participating
  • Patients that met criteria and are not participating
  • Patients that did not meet criteria

Care Coordination Main

  • Patients identified for care coordination
  • Patients referred for care coordination
  • Patients actively receiving care coordination (all)
  • Patients actively receiving care coordination (new)
  • Patients actively receiving care coordination (carry-over)
  • Patients discharged from care coordination

Patients Discharged

  • Discharged from care coordination
  • Patients deceased during care coordination
  • Patients that no longer meet the criteria for care coordination
  • Patients that dropped out of care coordination

 

The Health Links Dashboard

The Health Links dashboard was created to gauge the performance of Health Links and the quality of care received by it’s patients. It contains several key performance indicators:

  • Individuals with a Coordinated Care Plan – patients/clients with a new CCP developed through the Health Links approach to care.
  • Primary Care Provider Attachment – patients/clients with a new CCP that were attached to a primary care provider through the Health Links approach to care.
  • Primary Care Provider Access – patients/clients with a new CCP that were attached to a primary care provider through the Health Links approach to care and whom reported timely access to a primary care provider.
  • Wait Time – patients/clients whom waited 7 days or less from Health Links referral or identification to initiation of a Coordinated Care Plan.
  • Referring Organizations – organizations that referred/identified at least one patient or client to the Health Links approach to care.
  • Confidence Score – patients/clients whom have a Coordinated Care Plan and have recorded a confidence score.

The above indicators can be generated for each quarter (Q1, Q2, Q3, and Q4). Additionally, users may filter for a specific geography to see how things compare between Health Link regions or LHIN-defined sub-regions.

Users with valid permission may also have the ability to view all patients within a selected geography. This can assist in determining why a patient/client is included or excluded from a given indicator.